Processing and Shipping

Registered Customers

Register with smalltownvinyl.com, and you can track your package with USPS for most orders. 

Already registered? Log in

Small Town Vinyl Shipping

Please allow 1-3 business days for processing in stock items. Items will be shipped after processing time. Estimated Delivery does NOT include processing time. Please call the shop at 409-728-7000 BEFORE you place order to get an expedited shipping invoice. Expedited shipping does NOT mean faster processing time.

Shipping Method

Shipping Charge

Order By

Estimated Delivery

Standard*

$5.00+

11:00 AM Central Time Friday

3 to 5 business days after shipping. Please allow 1-3 business days for processing.

 

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our shop. Shipping is the charge for smalltownvinyl.com internet order processing, item selection, packaging, transport, and handling. Special requests, including expedited shipping may include additional charges. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary with specific requests, such as made-to-order items. Shipments typically happens once everything in your order is ready. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order.  Shipments may ship separately if you have a made-to-order item.

Please contact using the "contact form" if you have any questions regarding when you will receive your order.

* Shipping charges and times may vary by items in your order. Standard Shipping within the continental United States, Alaska, and Hawaii will be based on weight and distance. Once you begin the checkout process, you will be able to see what shipping cost is. Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our shop.  

** Orders placed after 11 AM (Central Time) Friday will be processed Monday. Shipping charges and times may vary by items in your order. Additional charges may occur if multiple delivery attempts are made.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777

Small Town Vinyl is NOT responsible for:

  • Delays with US Postal Service or any shipping service we choose to use.
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: 

Shipping FAQ

US Postal Service Guarantees

  • We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. Please remember we are in a pandemic and shipping gets very behind during Christmas time. Please order ahead of time to insure your packages arrive in time.

    Wrong Address Disclaimer

    • It is the buyer's responsibility to make sure that they enter the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times. For this reason, NO changes or cancellations may be made once your order is placed. When you check out, we are required to ship to the address given and no other address.
    • If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow up to 5 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
    • All our shipments typically include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

          Monogrammed, Graphic Tees, and Custom Made Items

          • All monogrammed, vinyl, or graphic tee orders are customized and made to order. These orders may take up to 7 business days to process and be ready for shipment, no matter which shipping method is chosen. Please refrain from ordering if this processing time does not work for you.

          Please note: During high peak seasons, this may take longer due to high order volume.